Refund Policy
Last updated: July 25, 2026
1. General Policy
Digital services and subscriptions purchased on Social Bhumis are generally non-refundable. However, refunds may be granted under specific conditions outlined below.
2. Eligible Refunds
- If you were charged incorrectly due to a system error.
- If you purchased a subscription but could not access the service due to verified technical issues caused by us.
- If your transaction was duplicated, resulting in multiple payments.
3. Non-Refundable Cases
- Change of mind after purchase.
- Failure to use or access the service for reasons not related to platform error.
- Subscriptions that have been used significantly (posting, scheduling, analytics usage, etc.).
4. Dispute Window
Refund requests must be submitted within 7 days of the original payment date. Requests after this period may not be accepted.
5. How to Request a Refund
To request a refund, contact our support team with your payment details, invoice number, and reason for refund: